Get in Touch
Have questions, feedback, or feature requests? We'd love to hear from you!
Send us a Message
Contact Information
hello@convertcompresstool.com
We typically respond within 24 hours
Response Time
24-48 hours
During business hours (Mon-Fri, 9AM-6PM EST)
đź’ˇ Before You Contact Us
Check our FAQ: Many common questions are already answered in our documentation.
Feature requests: We love hearing about new features! Please be specific about your use case.
Bug reports: Include steps to reproduce and your browser/device information.
Frequently Asked Questions
Quick answers to common questions
How long does it take to get a response?
We typically respond to all inquiries within 24-48 hours during business hours (Monday-Friday, 9AM-6PM EST). For urgent matters, please include "URGENT" in your subject line.
Can I request a new feature or tool?
Absolutely! We love hearing about new features and tools that would be useful to our users. Please be specific about your use case and how it would benefit the community. We review all feature requests and prioritize them based on user demand and technical feasibility.
How can I report a bug or issue?
Please use the contact form above and select "Bug Report" as the subject. Include detailed steps to reproduce the issue, your browser and device information, and any error messages you see. Screenshots or screen recordings are also helpful.
Do you offer technical support?
Yes, we provide technical support for all our tools. If you're experiencing issues with any of our conversion tools, please contact us with details about the problem. We're committed to helping you get the most out of ConvertCompressTool.