Privacy Policy

1. Information We Collect

Minimal Data Collection: FileConverter is designed to collect as little information as possible.

1.1 Information You Provide

• Contact Information: If you use our contact form, we collect your name, email address, and message content
• Feedback: Any feedback, feature requests, or bug reports you submit

1.2 Information We Don't Collect

• Files: We never collect, store, or process your uploaded files
• Personal Data: We don't collect personal information beyond what you explicitly provide
• Usage Analytics: We don't track individual user behavior or usage patterns

1.3 Technical Information

• Browser Information: Basic browser type and version for compatibility purposes
• Device Information: Device type and screen resolution for responsive design
• Error Logs: Technical error information (without personal data) for debugging purposes

2. How We Use Your Information

We use the limited information we collect for the following purposes:

• Service Provision: To provide and maintain our conversion tools
• Communication: To respond to your inquiries and provide support
• Improvement: To improve our tools based on feedback and usage patterns
• Technical Support: To troubleshoot technical issues and ensure compatibility

3. How We Process Files

4. Data Storage and Security

4.1 Local Processing

Since all file processing happens in your browser, we have no access to your files. They remain on your device throughout the entire conversion process.

4.2 Server Storage

Our servers do not store any of your files or conversion data. We only store:

• Contact form submissions (if you choose to contact us)
• Basic website analytics (page views, not individual user data)
• Technical logs for service maintenance

4.3 Security Measures

While we don't process your files on our servers, we maintain robust security practices:

• HTTPS encryption for all communications
• Regular security audits and updates
• Secure hosting infrastructure
• Limited access to server logs and data

5. Third-Party Services

We use a limited number of third-party services to support our platform:

5.1 Essential Services

• Vercel: Hosting and deployment platform
• Cloudflare: CDN and security services

5.2 Analytics (Optional)

We may use privacy-focused analytics services that respect user privacy. These services do not collect personal information and can be blocked by privacy tools.

5.3 Advertising

We use Google AdSense to display advertisements on our website. AdSense uses cookies to serve ads based on your visits to our site and other sites on the Internet. You can opt out of personalized advertising by visiting Google Ad Settings.

6. Your Rights and Choices

You have complete control over your data and privacy:

6.1 File Privacy

• Your files never leave your device
• No conversion history is stored
• You can use our tools without creating an account

6.2 Contact Information

• You can request deletion of any contact form submissions
• You can opt out of future communications
• You can request a copy of any data we have about you

6.3 Browser Controls

• You can disable JavaScript to prevent local processing
• You can use privacy-focused browsers and extensions
• You can clear browser data after each session

7. International Data Transfers

ConvertHub is hosted in the United States. However, since we don't collect or process your personal files, there are no international data transfers of your content. Any contact information you provide may be processed in the United States.

8. Data Retention

File Data: None - files are never stored on our servers

Contact Information: We retain contact form submissions for up to 2 years unless you request deletion

Technical Logs: Server logs are retained for up to 30 days for security and debugging

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending an email notification for significant changes (if you've provided contact information)

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

11. Legal Basis for Processing (GDPR Article 6)

Under the General Data Protection Regulation (GDPR), we process your information based on the following legal grounds:

• Consent (Article 6(1)(a)): When you provide explicit consent for cookies, analytics, and marketing communications
• Legitimate Interest (Article 6(1)(f)): To provide and improve our services, ensure security, and prevent fraud
• Legal Obligation (Article 6(1)(c)): To comply with applicable laws and regulations
• Contract Performance (Article 6(1)(b)): To provide the services you request

12. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

12.1 Right of Access (Article 15)

You have the right to request information about the personal data we process about you, including:

• What personal data we hold about you
• Why we are processing it
• Who we share it with
• How long we keep it

12.2 Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected and incomplete data completed.

12.3 Right to Erasure (Article 17)

You have the right to request deletion of your personal data in certain circumstances, such as:

• When the data is no longer necessary for the original purpose
• When you withdraw consent and there's no other legal basis
• When the data has been unlawfully processed

12.4 Right to Restrict Processing (Article 18)

You have the right to request that we limit how we use your personal data in certain circumstances.

12.5 Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.

12.6 Right to Object (Article 21)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

12.7 Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

12.8 Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. You can manage your cookie preferences through Google AdSense's consent management system or contact us directly.

13. Swedish Data Protection Law Compliance

In addition to GDPR, we comply with Swedish data protection laws including:

• Personuppgiftslagen (PUL): Swedish Personal Data Act
• Integritetsskyddsmyndigheten (IMY): Swedish Authority for Privacy Protection guidelines
• E-handelslagen: Swedish E-commerce Act requirements

13.1 Data Protection Officer

While not legally required for our organization size, we have designated a data protection contact:

14. Data Processing Records

We maintain records of our data processing activities as required by GDPR Article 30:

• Purposes of processing
• Categories of data subjects and personal data
• Categories of recipients
• Data retention periods
• Security measures implemented

15. Data Breach Procedures

In the unlikely event of a data breach, we will:

• Notify the Swedish Authority for Privacy Protection (IMY) within 72 hours if required
• Notify affected individuals without undue delay if the breach poses a high risk
• Document all breaches and remedial actions taken

Thank you for trusting ConvertHub with your privacy. We're committed to maintaining the highest standards of data protection and user privacy.